Digital Workplace

At a time when organizations around the world are managing the impact of COVID-19, the rapid need for implementation of remote work tools is on the agenda.

Contrary to what one might think, the Digital Workplace is much more than technology and for this transition to be successful and bring positive business outcomes to organizations, they must do some prior homework:

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1. It is necessary to understand how the organization works.

And question what kind of information/software employees will need to access, as well as whether the systems where this data is stored are accessible remotely;

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2. The mindset of the company and the work culture, have to keep up with the change.

Many companies still consider that if employees are at home, they are less productive than if they were in the office. In both remote work and traditional work there are deadlines and deliverables that have to be met; and they will happen if the working culture of the organizations evolves into scenarios of proper management, communication and monitoring of projects.

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3. The organization will have to digitize all its information.

Any digital asset is managed in a faster, safer, more cost-effective and automated way. But for this to happen, the classification, creation and collaboration process that originated the digital information must have been done correctly.

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4. The organization will need to determine how it will provide remote access.

Some organizations will choose to provide a virtual private network (VPN), others may choose to use solutions based on work places in the cloud, and in a complementary way may also adopt collaboration tools that facilitate communication between all team members. One of the key points in this process is to standardize the tools/systems chosen by the organization.

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5. As important as joining the digital workplace, is to be able to protect the organization's data and systems.

And consider questions like:
· Which systems can be accessed remotely?
· What level of permission will the employees have?
· Through which devices can people access?
· How will the organization’s information be stored and shared?

Additionally, the company should reinforce its cyber-security and actively educate employees on best practices to avoid phishing attacks and to keep free of viruses and other types of malware.